Frequently Asked Questions

Age verification is a legal requirement to ensure our platform serves only adults. It protects minors from adult content and helps us comply with international regulations. Your safety and the platform's legitimacy depend on strict age verification.

During registration, you'll be prompted to confirm that you are 18 years or older. We also conduct additional verification checks using identity documents and other secure methods to ensure compliance with regulations. All information is encrypted and securely stored.

Yes. Your age verification data is encrypted and stored securely on our servers. We never share this information with third parties without your explicit consent, except when required by law. Our privacy policy outlines exactly how we handle your data.

To create an account, you'll need a valid email address or phone number, a secure password, and a username. You'll also need to pass age verification. Optional information like profile photos and bio can be added later to customize your profile.

Each person is limited to one verified account. Creating multiple accounts to circumvent our policies or for fraudulent purposes violates our terms of service and may result in permanent bans.

Click "Forgot Password" on the login page. We'll send a secure reset link to your email. Follow the link to create a new password. If you don't receive the email, check your spam folder or contact our support team.

We accept credit cards (Visa, Mastercard, American Express), bank transfers, and cryptocurrency (Bitcoin, Ethereum, and other major cryptocurrencies). Each method has different fees and processing times. See our pricing page for details.

Log into your account and go to "Wallet" → "Add Funds". Choose your payment method, enter the amount, and complete the transaction. Funds are usually credited instantly for most payment methods.

Yes, we charge transparent fees depending on the payment method: Credit cards typically have a 2% fee, bank transfers have a 1% fee, and cryptocurrency transactions vary. All fees are clearly displayed before you confirm a transaction.

Yes. All games use certified random number generation (RNG) and are regularly audited by independent third parties. Our return-to-player (RTP) rates are published and transparent: Slots at 94.5% and Card Games at 96.2%.

Minimum bets start at 0.10 B5B. Maximum bets vary by game type but generally range from 1,000 to 10,000 B5B per round. Check individual game pages for specific limits.

Yes. You can withdraw your B5B balance to your connected bank account or cryptocurrency wallet at any time. Withdrawals are processed within 3-5 business days for bank transfers and typically within an hour for cryptocurrency.